Privacy Policy

Last updated: 06/09/2026

Hungry Yasmine (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and pickup ordering system.

1. Who We Are

Hungry Yasmine 273 Amersham Rd, Hazlemere, High Wycombe, HP15 7QA

For any questions about this policy or your personal data, contact us at: office@hungry-yasmine.com

2. What Information We Collect

When you place a pickup order through our website, we collect:

Your name
Contact details (email address and/or phone number)
Billing information, processed securely via our payment provider, Stripe
Order details (items purchased, order value, pickup preferences)

If you choose to save your billing information for future orders, this is stored securely by Stripe on our behalf — we do not store your full card details ourselves.

We do not require you to create an account to place an order.

3. How We Use Your Information

We use your information to:

Process and fulfil your pickup order
Contact you (by phone or email) to confirm your order and let you know when it’s ready for collection
Provide an estimated pickup time
Process refunds where applicable (see our Terms & Conditions)
Retain your order history and, if you choose, your saved billing details, so future orders are quicker

4. Payment Processing

All payments are processed securely through Stripe, including support for Google Pay and Apple Pay. We do not store your full card number or payment credentials on our own systems. Stripe’s handling of your payment data is governed by Stripe’s own Privacy Policy.

5. Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your payment information is shared only with Stripe, solely for the purpose of processing your payment.

6. Data Retention

We retain your order and billing information for as long as necessary to fulfil orders, deal with any related queries or disputes, and comply with our legal and tax obligations (including VAT record-keeping requirements, which generally require records to be kept for at least 6 years).

If you would like your saved billing details or order history deleted sooner, contact us at office@hungry-yasmine.com and we will action this where we are not legally required to retain it.

7. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to our legal retention obligations)
Object to or restrict certain processing
Data portability, where applicable

To exercise any of these rights, contact us at office@hungry-yasmine.com. You also have the right to complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk if you believe your data has been mishandled.

8. Cookies

Our website uses a limited number of essential cookies, primarily set by our payment provider Stripe, to support secure checkout and fraud prevention. Please see our separate [Cookies Policy] for full details.

9. Age-Restricted Products

While our café menu includes alcoholic drinks, these cannot be purchased or reserved through our online pickup ordering system. Alcohol is only sold in-store, subject to proof-of-age verification (Challenge 25).

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Hungry Yasmine office@hungry-yasmine.com 273 Amersham Rd, Hazlemere, High Wycombe, HP15 7QA